Description
To reset your Total AV password, follow these steps to regain access to your account:
1. Access the Reset Password Page: Open the Total AV website or app and navigate to the login screen. Look for the "Forgot Password" or "Reset Password" link, which is usually located beneath the login fields.
2. Enter Your Email Address: On the password reset page, you’ll be prompted to enter the email address associated with your Total AV account. Ensure that the email address you provide is the one linked to your account.
3. Receive the Reset Email: Once you submit your email address, Total AV will send you a password reset link. Check your email inbox for the reset message. If you don’t see it right away, be sure to check your spam or junk folder in case the email was filtered.
4. Click on the Reset Link: The email will contain a link that redirects you to a page where you can reset your password. Click on the link to proceed with the password reset process.
5. Create a New Password: You will be asked to enter a new password. Choose a strong password that is secure and meets the recommended criteria, such as a mix of upper and lowercase letters, numbers, and special characters.
6. Confirm the New Password: To avoid mistakes, you will need to confirm the new password by entering it again. Ensure both password entries match exactly.
7. Submit the New Password: After entering and confirming your new password, click on the "Submit" or "Reset Password" button to finalize the process.
8. Log in with Your New Password: Once your password has been successfully reset, return to the Total AV login page. Enter your email address and the newly created password to log into your account.
9. Save Your New Password: To prevent future issues, consider saving your new password in a secure password manager for easy access and future use.
If you face any difficulties during the reset process or don’t receive the reset email, contact Total AV Customer Support for further assistance. They can guide you through the reset process or address any issues preventing you from resetting your password.
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