+1 888 653 3691 How to Cancel Total AV Multiple Charge Massachusetts

Start by reviewing your billing history to verify the multiple charges. Check your bank statement or the payment method linked to your Total AV account for details of the transactions. Make sure that the charges are indeed duplicate payments.

If you notice that you've been charged multiple times for your Total AV subscription and need to cancel or resolve the issue, follow these steps:

1. Review Your Billing Statements: Start by reviewing your billing history to verify the multiple charges. Check your bank statement or the payment method linked to your Total AV account for details of the transactions. Make sure that the charges are indeed duplicate payments.

2. Log in to Your Total AV Account: Log into your Total AV account on the official website or app using your registered email address and password. Navigate to your account settings to access your subscription and payment details.

3. Check Subscription and Payment History: Within the account settings, look for the subscription or billing section. Here, you should be able to see your payment history, including all charges. This will help you confirm the duplicate payments and understand when the additional charges occurred.

4. Cancel Extra Subscriptions: If you find multiple subscriptions or renewals under your account, you can cancel the ones you no longer need. Follow the steps to cancel the extra subscriptions, ensuring you retain the correct one to avoid further charges.

5. Contact Customer Support: If you cannot resolve the issue through your account settings, reach out to Total AV customer support. Provide them with details about the multiple charges, including the dates, amounts, and any relevant information about your subscription. They can help investigate the issue, cancel any unnecessary subscriptions, and ensure that you are only billed for the correct plan.

6. Request Refund for Duplicate Charges: In addition to canceling the extra charges, you can request a refund for any duplicate payments. Total AV customer support can assist with processing the refund based on their refund policy, usually within a specified time frame after the charge.

7. Monitor Future Billing: After canceling the extra charges and resolving the issue, monitor your future billing statements to ensure that no further duplicate charges are made. If any issues persist, continue to contact customer support for assistance.

8. Verify Subscription Status: After the issue is resolved, double-check your Total AV subscription status to confirm that the cancellation and refund have been processed correctly. Ensure that you're only being billed for the subscription you wish to keep.

By following these steps, you can effectively address and resolve multiple charges for your Total AV subscription and ensure you're only paying for the services you intend to use.