Description
If you need to recover your Total AV password, follow these steps to regain access to your account:
1. Go to the Login Page: Start by navigating to the Total AV login page on the website or in the app where you typically enter your credentials.
2. Select "Forgot Password" Option: On the login screen, look for and click on the "Forgot Password" or "Recover Password" link. This will direct you to a page where you can initiate the recovery process.
3. Enter Your Registered Email Address: You will be prompted to enter the email address associated with your Total AV account. Make sure to use the correct email address you used to register or subscribe to Total AV.
4. Check Your Email Inbox: After submitting your email address, Total AV will send a password recovery email to the address you provided. Check your inbox for an email with a password reset link. Be sure to also check your spam or junk folder in case the email is filtered there.
5. Click the Password Recovery Link: Open the email and click the password recovery link provided. This link will redirect you to a page where you can reset your password. The link is typically time-sensitive, so use it promptly.
6. Set a New Password: On the password reset page, enter a new password for your account. Make sure to follow any specified guidelines, such as the minimum length or character requirements, to ensure your new password is secure.
7. Confirm Your New Password: You may be asked to enter your new password a second time to confirm that it was typed correctly. Once you’ve entered it accurately, proceed to submit the form.
8. Complete the Password Recovery Process: After successfully resetting your password, you should see a confirmation message indicating that your password has been updated.
9. Log In with Your New Password: Return to the Total AV login page and enter your email address and the new password you just set to access your account.
If you do not receive the recovery email or continue to experience issues with password recovery, ensure that the email you entered is correct. If problems persist, contact Total AV Customer Support for further help in recovering your account.
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