+61 (1800) 007897 Canon Printer Low Ink Notification Issue

A Canon Printer Low Ink Notification Issue occurs when the printer incorrectly displays a low ink warning even when ink levels are sufficient, or it fails to notify when ink is actually running low. This can lead to unnecessary ink cartridge replacements,

1. False Low Ink Warning – The printer shows a low ink message despite having sufficient ink.
2. No Low Ink Warning – The printer does not alert when ink is actually running low.
3. Printer Stops Printing Prematurely – Printing is halted even though ink is available.
4. Error Messages on Printer or Computer – Examples include:

   • “Ink is running low.”
   • “Replace ink cartridge.”
   • “Ink has run out.”

5. Faded or Poor Print Quality – Ink appears uneven or missing from prints.

Possible Causes

1. Incorrect Ink Level Detection – The printer’s sensor may not accurately read ink levels.
2. Third-Party or Refilled Cartridges – Non-genuine cartridges may not communicate correctly with the printer.
3. Firmware or Driver Issues – Outdated software can cause false ink level readings.
4. Air Bubbles in Ink Cartridge – Can obstruct ink flow and trigger false low ink warnings.
5. Cartridge Installation Issues – Improperly inserted cartridges may not register correctly.

Troubleshooting Steps

1. Restart the Printer

• Turn off the printer, unplug it, and wait for a few minutes.
• Restart and check if the notification persists.

2. Remove and Reinsert the Ink Cartridges

• Open the printer cover and carefully remove the ink cartridges.
• Reinsert them securely and ensure they click into place.

3. Bypass the Low Ink Warning (For Genuine Cartridges)

• If the printer stops due to a low ink message, press and hold the Stop/Resume button for 5-10 seconds.
• This will allow printing to continue, ignoring the low ink warning.

4. Clean the Ink Cartridge Contacts

• Power off the printer and remove the cartridges.
• Gently clean the metal contacts on the cartridge and inside the printer using a dry lint-free cloth.
• Reinsert the cartridges and check if the issue is resolved.

5. Update Printer Firmware and Drivers

• Visit the Canon support website to download and install the latest firmware and drivers.

6. Check for Air Bubbles in the Cartridge

• If using refillable cartridges, remove the cartridge and gently tap it to release trapped air bubbles.

7. Use Genuine Canon Ink Cartridges

• If using third-party or refilled cartridges, consider switching to Canon genuine ink for better compatibility.

8. Perform a Printer Reset

• Navigate to Settings → Reset → Factory Reset to restore default settings.
• Reconfigure the printer and check if the low ink notification is corrected.

9. Contact Canon Support

• If the issue persists, seek help from Canon Customer Support for further troubleshooting.