+61 (1800) 007897 Canon Printer Paper Jam Error

A Canon Printer Paper Jam Error occurs when paper gets stuck inside the printer, preventing it from printing properly. This issue can be caused by misaligned paper, foreign objects inside the printer, worn-out rollers, or using the wrong paper type. A pers

1. Error Messages on Printer or Computer – Examples include:

   • “Paper jam.”
   • “Remove jammed paper.”
   • “Paper feed error.”

2. Printer Stops Printing Midway – Paper gets stuck while printing.
3. Multiple Sheets Feeding at Once – Printer pulls in too many sheets, causing a jam.
4. Crumpled or Torn Paper Inside the Printer – Paper is stuck and partially ejected.
5. Grinding or Clicking Noises – Unusual sounds during paper feed.
6. Paper Not Feeding Properly – Printer fails to pull in paper or feeds it unevenly.

Possible Causes

1. Misaligned or Overloaded Paper Tray – Incorrectly loaded paper can cause feeding errors.
2. Foreign Objects Inside the Printer – Small debris or torn paper pieces may obstruct paper movement.
3. Use of Incorrect or Damaged Paper – Wrinkled, damp, or thick paper can cause jams.
4. Worn or Dirty Rollers – Paper feed rollers may lose grip over time.
5. Mechanical Malfunction – Internal components may be damaged or misaligned.

Troubleshooting Steps

1. Turn Off and Unplug the Printer

• Power off the printer and unplug it to prevent damage.
• Allow it to cool down before proceeding.

2. Carefully Remove Jammed Paper

• Open the printer cover and gently pull out the jammed paper.
• Check both the input tray, output tray, and rear access panel for stuck paper.
• If paper is torn, remove all small fragments to prevent future jams.

3. Inspect and Clean the Rollers

• Locate the paper feed rollers and clean them with a lint-free cloth slightly dampened with water.
• Allow the rollers to dry completely before using the printer.

4. Reload the Paper Properly

• Use the correct paper type and size specified in the printer manual.
• Avoid overloading the paper tray.
• Ensure the paper is aligned properly and the guides are adjusted correctly.

5. Reset the Printer

• After clearing the jam, close all covers and restart the printer.
• Try printing a test page to check if the issue is resolved.

6. Update Printer Firmware and Drivers

• Visit the Canon support website and install the latest firmware and driver updates.

7. Perform a Factory Reset (If Necessary)

• Navigate to Settings → Reset → Factory Reset to restore default settings.
• Reconfigure the printer and test printing again.

8. Contact Canon Support

• If the paper jam error persists despite troubleshooting, seek assistance from Canon Customer Support.