+61 (1800) 007897 Canon Printer Printing Error

A Canon Printer Printing Error occurs when the printer fails to complete print jobs due to hardware, software, or connectivity issues. This problem can prevent documents from being printed correctly, resulting in error messages, unresponsive print commands

1. Error Messages Displayed on Printer or Computer – Examples include:

   • “Printing failed.”
   • “Printer is not responding.”
   • “Error code 6000, 5100, B200, or U052.”

2. Printer Not Responding – The printer does not execute print commands.
3. Incomplete or Corrupt Prints – Pages come out blank, faded, or with missing sections.
4. Paper Jam Errors – The printer stops printing due to paper stuck inside.
5. Print Jobs Stuck in Queue – Documents remain in the print queue without printing.
6. Slow or Delayed Printing – The printer takes an unusually long time to print.
7. Ink Smudging or Streaking – The printed output is blurry or has ink streaks.
8. Connection Errors – The printer disconnects from USB, Wi-Fi, or network connections.

Possible Causes

1. Outdated or Corrupt Printer Drivers – The installed drivers may be outdated, corrupted, or incompatible.
2. Paper Jam or Incorrect Paper Size – Paper is stuck inside the printer or does not match the settings.
3. Low Ink or Toner Levels – The printer cannot print due to insufficient ink or toner.
4. Clogged Printhead – Ink blockages prevent proper printing.
5. Network or USB Connectivity Issues – The printer is not properly connected to the computer or network.
6. Print Spooler Malfunction – The Windows or macOS print spooler is stuck or unresponsive.
7. Wrong Printer Settings – The printer is set to offline mode or the wrong default printer is selected.
8. Internal Printer Hardware Failure – A faulty component, such as the printhead or motherboard, is malfunctioning.

Troubleshooting Steps

1. Restart Printer, Computer, and Network Devices

• Power off the printer, unplug it for a few minutes, and restart it.
• Restart the computer and router if using a network connection.

2. Check for Error Messages on Printer Display

• Note down the error code and check the Canon support website for specific solutions.

3. Verify Ink or Toner Levels

• Open the printer’s status panel or print a test page to check ink/toner levels.
• If ink is low, replace the cartridge and try again.

4. Check Paper Tray and Clear Paper Jams

• Open the printer and carefully remove any jammed paper.
• Ensure that the correct paper size and type are selected in printer settings.

5. Ensure Printer is Online and Set as Default

• Windows:

  • Go to Control Panel → Devices and Printers → Right-click Canon Printer → Set as Default Printer.
  • Uncheck “Use Printer Offline” if enabled.

• Mac:

  • Go to System Settings → Printers & Scanners → Select Printer → Ensure it’s set to default and online.

6. Update or Reinstall Printer Drivers

• Download the latest drivers from the Canon official website.
• Uninstall any existing drivers before reinstalling.

7. Clear Print Queue

• Windows:

  • Open Control Panel → Devices and Printers → Canon Printer → Open Print Queue → Cancel all documents.

• Mac:

  • Open System Settings → Printers & Scanners → Open Print Queue → Cancel all pending jobs.

8. Run Printhead Cleaning

• Use the printer’s clean printhead function to remove ink blockages.
• For manual cleaning, remove the printhead and clean it with distilled water.

9. Restart Print Spooler Service (Windows Only)

• Press Win + R, type services.msc, and press Enter.
• Find Print Spooler, right-click, and select Restart.

10. Reset Printer to Factory Settings

• Navigate to the printer’s menu and select Restore Factory Defaults.
• Reconfigure the printer and try printing again.

11. Contact Canon Support

• If troubleshooting steps do not resolve the issue, seek assistance from Canon Customer Support.