+61 (1800) 007897 Canon Printer Paper Jam Error

A Canon Printer Paper Jam Error occurs when a sheet of paper gets stuck inside the printer, preventing it from feeding properly. This issue can happen due to misaligned paper, dust buildup, improper paper type, or worn-out rollers. If not resolved, the err

1. Error Messages on Printer or Computer – Such as:

   • "Paper Jam."
   • "Remove Jammed Paper."
   • "No Paper Feed."

2. Printer Stops Printing Suddenly – Print jobs do not complete.
3. Grinding or Clicking Noises – The printer struggles to pull paper.
4. Multiple Sheets Sticking Together – Printer pulls in too many sheets at once.
5. Paper Feeding Incorrectly – Skewed or wrinkled prints.

Possible Causes

1. Misaligned or Overloaded Paper Tray – Too much paper or incorrect loading may cause jams.
2. Using Wrong Paper Type – Thick, damp, or curled paper can prevent smooth feeding.
3. Paper Stuck in Rollers – Small paper fragments left behind can cause repeated jams.
4. Dust or Debris Inside Printer – Dirt buildup can obstruct the rollers and paper path.
5. Worn-Out or Damaged Rollers – Paper feed rollers lose grip over time.
6. Obstructions in the Paper Path – Foreign objects inside the printer can block movement.

Troubleshooting Steps

1. Turn Off and Unplug the Printer

• Power off the printer and unplug it to avoid damage while clearing the jam.

2. Remove Jammed Paper Carefully

• Front Paper Tray: Gently pull out any stuck sheets.
• Rear Tray (if available): Open the rear access panel and remove any paper.
• Inside the Printer:

  • Open the cartridge access door and check for torn paper pieces.
  • If found, remove them using both hands to prevent tearing.

3. Check and Clean the Rollers

• Use a lint-free cloth slightly dampened with isopropyl alcohol to clean the rollers.
• Rotate the rollers manually (if accessible) to remove dust and debris.

4. Reload Paper Properly

• Use high-quality, dry paper to prevent feeding issues.
• Fan the paper stack before loading it to separate sheets.
• Adjust the paper guides to fit snugly against the paper edges.

5. Reset the Printer

• After removing the jam, close all covers and power the printer back on.
• Print a test page to ensure proper functionality.

6. Update Printer Firmware and Drivers

• Visit the Canon Support Website to download and install the latest updates.

7. Perform a Printer Self-Test

• Use the printer’s built-in diagnostic test to check for any remaining issues.

8. Contact Canon Support

• If the issue persists despite troubleshooting, contact Canon Customer Support for further assistance.