+61 (1800) 007897 Canon Printer Paper Jam Error

A Canon Printer Paper Jam Error occurs when paper gets stuck inside the printer, preventing further printing. This issue can arise due to misaligned paper, worn-out rollers, using the wrong paper type, or foreign objects inside the printer. A paper jam can

1. Error Messages on Printer or Computer:

   • "Paper jam inside printer."
   • "Remove jammed paper and restart."
   • "Paper feed error."

2. Paper Stuck in the Printer – Sheets get trapped in the input or output tray.
3. Printer Stops Printing Midway – Printing halts suddenly with a paper jam alert.
4. Multiple Pages Stuck Together – The printer tries to feed multiple pages at once.
5. Unusual Noises from the Printer – Clicking or grinding sounds during printing.
6. Wrinkled or Torn Paper After Printing – Paper is damaged when removed.

Possible Causes

1. Misaligned Paper – Paper not properly loaded in the tray.
2. Overloaded Paper Tray – Too many sheets in the input tray.
3. Use of Incorrect Paper Type – Thick, curled, or low-quality paper can cause jams.
4. Dust or Debris in the Printer – Small objects or paper fragments stuck inside.
5. Worn-Out or Dirty Rollers – Rollers fail to grip and feed the paper correctly.
6. Paper Feed Mechanism Malfunction – Internal hardware failure affecting paper movement.

Troubleshooting Steps

1. Turn Off and Unplug the Printer

• Power off the printer and unplug it to prevent damage.
• Wait a few minutes before proceeding.

2. Remove Stuck Paper from the Paper Tray

• Gently pull out any visible jammed paper from the input tray.
• Avoid pulling forcefully to prevent tearing the paper.

3. Open the Printer Cover and Check Inside

• Lift the top cover or rear panel (depending on the model).
• Remove any torn paper or debris from inside the printer.

4. Check and Clean the Rollers

• Use a lint-free cloth slightly dampened with water to clean the rollers.
• Rotate the rollers manually to remove dust or paper residue.

5. Ensure Proper Paper Loading

• Align the paper correctly in the tray and adjust the paper guides.
• Do not overfill the tray—keep within the recommended paper limit.

6. Use the Correct Paper Type

• Check that you are using recommended paper sizes and types for your Canon printer.
• Avoid curled, damp, or wrinkled paper.

7. Reset the Printer

• Close all covers and plug the printer back in.
• Restart the printer and try printing a test page.

8. Run the Printer Troubleshooter

• Windows: Settings > Update & Security > Troubleshoot > Printer
• macOS: System Preferences > Printers & Scanners > Diagnose & Repair

9. Update Printer Firmware

• Visit the Canon Support Website to check for firmware updates.

10. Contact Canon Support

• If the issue persists, contact Canon Customer Support for further troubleshooting.