+1 888 653 3691 How to Cancel Total AV Multiple Charge New Mexico

If you've been charged multiple times for your TotalAV subscription, it’s important to address this issue promptly. This situation can occur due to billing errors, auto-renewal issues, or accidental duplicate subscriptions. Here’s a detailed guide to help

How to Cancel TotalAV Multiple Charges - Technical Description

If you've been charged multiple times for your TotalAV subscription, it’s important to address this issue promptly. This situation can occur due to billing errors, auto-renewal issues, or accidental duplicate subscriptions. Here’s a detailed guide to help you resolve it.

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⚠️ Common Causes of Multiple Charges:

1. Duplicate Subscriptions: Multiple subscriptions active under the same account.

2. Auto-Renewal Errors: Automatic renewals processed incorrectly.

3. Payment Gateway Glitches: Errors during payment processing causing duplicate charges.

4. Account Recovery Issues: Subscribing again after account recovery without realizing an active subscription exists.

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🛠️ Step-by-Step Process to Address Multiple Charges:

1. Verify the Charges:

• Check your bank statement or payment history to confirm the duplicate charges.

• Note the dates, amounts, and transaction details of the charges.

2. Check Your TotalAV Account:

• Log into the TotalAV application or website.

• Navigate to Account Settings → Subscription to see if there are multiple active subscriptions.

• If you find duplicates, you can cancel the unnecessary subscription.

3. Cancel the Duplicate Subscription:

• Select the active subscription you want to cancel.

• Click on "Manage Subscription" or "Cancel Subscription."

• Confirm the cancellation when prompted.

4. Request a Refund for the Duplicate Charge:

• Contact TotalAV Support via the app or website.

• Provide the following details:

  • Account email address

  • Transaction details (dates, amounts, payment method)

  • Screenshots of duplicate charges (if available)

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🚩 If You Can’t Resolve the Issue Directly:

• Escalate to Support: If the issue persists, escalate the request to TotalAV’s billing department.

• Dispute the Charge: If you’re unable to get a refund from TotalAV, you may contact your bank or credit card provider to dispute the unauthorized charges.

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💡 Preventing Future Multiple Charges:

• Review Subscription Settings Regularly: Check your account for active subscriptions.

• Use a Single Payment Method: Avoid multiple payment methods linked to the same account.

• Enable Billing Notifications: Set up alerts to monitor transactions.

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Would you like help drafting an email to TotalAV Support to request a refund for the duplicate charges?