Description
To reset your Total AV password, follow these steps:
1. Go to the Login Page: Launch the Total AV application or visit the Total AV website and navigate to the login page.
2. Select "Forgot Password": On the login screen, click the "Forgot Password" link. This will initiate the password reset process.
3. Enter Your Registered Email Address: You will be prompted to enter the email address associated with your Total AV account. Ensure that you enter the correct email address you used when registering or purchasing a subscription.
4. Receive the Password Reset Email: After submitting your email address, Total AV will send you an email with a password reset link. Check your inbox (and possibly your spam or junk folder) for the email.
5. Click the Reset Link: Open the email and click on the password reset link. This will direct you to a page where you can create a new password for your account.
6. Create a New Password: On the password reset page, enter a new password. Make sure the password meets the necessary security requirements (e.g., minimum length, combination of letters, numbers, and special characters).
7. Confirm the New Password: After entering your new password, confirm it by typing it again, then submit the changes to complete the reset process.
8. Log In with Your New Password: Once your password is successfully reset, return to the Total AV login page and sign in with your new password.
If you do not receive the reset email or continue to experience issues, contact Total AV customer support for further assistance.
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