Description
If you need to recover your Total AV password, you can follow the steps outlined to regain access to your account:
1. Navigate to the Login Page: Open the Total AV application or go to the Total AV website and locate the login page where you typically sign in.
2. Click on “Forgot Password”: On the login screen, you will see an option labeled "Forgot Password" or something similar. Click on this option to initiate the recovery process.
3. Enter Registered Email Address: You will be prompted to enter the email address associated with your Total AV account. This is the email address you used when you first registered or purchased a subscription.
4. Follow Password Recovery Instructions: After submitting your email, Total AV will send an email containing instructions on how to recover or reset your password. This email will usually include a link to a password reset page.
5. Reset Your Password: Open the recovery email and click on the provided link. This will direct you to a secure page where you can enter a new password for your account. Make sure to choose a strong password that meets the required security standards.
6. Log In with New Password: Once your password has been successfully reset, go back to the login page and use your new password to sign in to your Total AV account.
If you do not receive the password recovery email, check your spam or junk folder as it may have been filtered there. If you continue to face difficulties or if the email does not arrive, reaching out to Total AV customer support for further assistance may be necessary to resolve the issue.
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