rightcheckin

Hey, I had a positive encounter with the Air China Sales Office in Ulaanbaatar. The staff member was polite and gave accurate details regarding airline reservations and costs. However, because of a busy office, the wait time was a little lengthy. They were really helpful in answering my questions, however there weren't many ways to pay. They replied to my request in a professional manner, despite the slight inconvenience. Overall, the customer service was good and the experience was decent.