Description
When a BigPond email is not functioning, there are different reasons this may be the case. First, make sure you confirm that there is an active and stable connection. An example of a very good scenario is one in which there are no breaks in sending or receiving email messages. Next, check the email account and password you are trying to log in with to confirm that they are indeed correct. If it helps, ask yourself audibly, "What is my password?" in your head and re-enter the password. If you have forgotten your password, the procedure is simple: visit the Telstra login page and click on the “Forgot Password” link to change your password.
A common additional reason may be dead email servers. It is very probable that BigPond has a restriction. In this case, flat-out visiting Telstra’s service status page should resolve the query. If it seems “none,” reset the email address. If the problem was not reported, then take the opportunity to check the settings of the email client or the internet browser. Check the distinguished email account and which server of the IMAP/POP/SMTP is used, and try to connect it. Another possibility is that outdated software also contributes to the ineffectiveness of emails.
If, after trying these steps, the problem has not been resolved, it is advisable to get in touch with Bigpond Customer Care Number. In these cases, their team can assist with other troubleshooting steps and narrowing down the cause of the issue. Make sure to check your account settings and upgrade your software to avoid any such conflicts in the future.
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