+61 (1800) 007897 Canon Printer Driver Missing

A "Canon Printer Driver Missing" error occurs when the computer is unable to detect or communicate with the printer due to a missing, corrupted, or outdated driver. Without the correct driver, the printer may not function properly, causing printing failure

1. Printer Not Detected – The computer does not recognize the Canon printer.
2. Error Messages – Messages such as “Driver not found”, “No driver installed”, or “Driver unavailable”.
3. Print Jobs Stuck in Queue – The printer is unable to process print commands.
4. Missing Printer in Device Manager (Windows) or Printers & Scanners (Mac).
5. Limited Printer Functionality – Some features like scanning or duplex printing may not work.

Possible Causes

1. Driver Not Installed – The required driver was not installed on the system.
2. Corrupted or Outdated Driver – The existing driver is damaged or incompatible with the OS.
3. Windows or macOS Update Issue – System updates may remove or disable the printer driver.
4. USB or Wireless Connection Problems – The printer is not properly connected to the computer.
5. Conflict with Other Printer Drivers – Older or duplicate drivers may cause compatibility issues.

Troubleshooting Steps

1. Check Printer Connection

• For USB Printers: Ensure the USB cable is securely connected and try a different USB port.
• For Wireless Printers: Ensure the printer and computer are connected to the same Wi-Fi network.

2. Reinstall the Canon Printer Driver

• Visit Canon’s Official Support Website.
• Search for your printer model and download the latest driver for your OS.
• Run the installer and follow the on-screen instructions.

3. Manually Install the Printer Driver (Windows)

• Open Device Manager (Windows + X → Device Manager).
• Expand Printers or Other Devices and find your Canon printer.
• Right-click and select Update Driver → Search automatically for updated driver software.
• If not found, select Browse my computer for drivers and locate the downloaded driver file.

4. Add Printer Manually (Windows & Mac)

• Windows:

  • Go to Settings → Devices → Printers & Scanners → Add a Printer.
  • Select your printer and follow the setup instructions.

• Mac:

  • Go to System Preferences → Printers & Scanners → Add (+) → Select your printer.
  • Click Use: and choose the correct Canon driver.

5. Run Windows Printer Troubleshooter

• Go to Settings → Update & Security → Troubleshoot → Printer Troubleshooter.
• Follow the prompts to detect and fix missing driver issues.

6. Remove Conflicting or Old Drivers

• Open Control Panel → Devices and Printers.
• Right-click your printer and select Remove Device.
• Uninstall any old Canon printer drivers from Control Panel → Programs & Features.
• Restart the computer and reinstall the latest driver.

7. Check for Windows or macOS Updates

• Windows: Settings → Update & Security → Windows Update → Check for Updates.
• Mac: System Preferences → Software Update → Check for Updates.

8. Disable Antivirus & Firewall Temporarily

• Security software may block driver installation. Disable it and reinstall the driver.

9. Try a Universal Printer Driver

• Windows and macOS offer built-in generic drivers that may allow basic printing functions.

10. Contact Canon Support

• If the issue persists, contact Canon Customer Support for further troubleshooting.