Description
My recent interaction with British Airways Houston Office was incredibly simple and fruitful. As soon as I entered, I was greeted and made to feel comfortable by kind staff. With clear signage pointing me in the direction of the service desk, I thought the office itself was modern and well-maintained. The agent quickly assisted me with a few questions I had about my trip, providing clear and concise responses. The staff worker was professional and understanding when I had to slightly change my travel dates. She reviewed my options and ensured I understood the updated timeline as she led me through the process.
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