Description
**Proton Mail Customer Support** provides assistance to users through various channels, prioritizing security and privacy. The service includes a **comprehensive Help Center**, where users can find FAQs, troubleshooting guides, and step-by-step instructions on common issues.
For direct support, Proton Mail offers **email-based assistance**, with priority given to **paid users** who receive faster responses. Free users can still reach out but may experience longer response times. Additionally, **community forums** allow users to discuss issues, share solutions, and get help from other Proton Mail users and moderators.
Since Proton Mail is built with **end-to-end encryption**, customer support **cannot access user emails or sensitive account data**. Support primarily assists with account access, settings, security concerns, and general troubleshooting.
Proton Mail’s customer support aligns with its mission of privacy, ensuring that assistance is provided without compromising user data or security.
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