Novasmith

You don't need to be flying first class to be treated as a VIP at Qatar Airways Office in Amsterdam. I went there to inquire about upgrading my Economy ticket to Business Class for frequent flyer miles, and I was impressed with the service I got. The female representative who helped me was not only extremely friendly but extremely well-versed in the airline's frequent-flyer rewards program. She guided me through the process, explained the mechanics of my mileage options, and even helped me research different routes where my upgrade would stretch further. Her integrity was a relief—she wasn't trying to sell me something more but instead put forth what would work best for my travel schedule and budget. The office itself, too, is impressive. It's tidy, modern, and in the middle of everything. There is a cozy waiting area, and everything is well marked. You're not in a hurry, even when the office is crowded. The employees made me feel like a valued customer, not just another face in the crowd. In the end, I managed to get my upgrade and have some pointers on how to accumulate maximum points in the future. I left not only with the upgraded seat, but also with more confidence to make Qatar Airways Office in Amsterdam my long-haul airline of preference. Service so above and beyond. If you ever find yourself in Amsterdam and need to speak to someone in person, this is where you should begin