Belavia Airlines Milan Office +1-888-839-0502

My brother recently had an experience with the Belavia Airlines Milan office while booking his flight from Milan to Minsk. Since he wanted to confirm some details regarding his baggage allowance and seat selection, he decided to visit the office in person. The office was easy to locate, and he was pleased with the professionalism of the staff. They assisted him efficiently, explaining all the necessary details about his flight, including baggage policies, check-in procedures, and available in-flight services. He found the staff to be knowledgeable and patient, ensuring he had all the information he needed before his journey.

However, his experience at the airport was not entirely smooth. Despite confirming his baggage allowance at the Milan office, he was informed at check-in that there was an issue with the weight limit, requiring him to either repack or pay an additional fee. Frustrated, he tried calling the Milan office for clarification, but he had trouble getting through due to long wait times. Eventually, after multiple attempts, he managed to reach a representative who reviewed his booking and confirmed that the additional charge was accurate. Although the situation was resolved, he wished the information provided earlier had been clearer to avoid unnecessary stress.

Once onboard, he found the flight experience pleasant. The cabin crew was attentive and professional, making sure passengers were comfortable throughout the journey. The seating was reasonably comfortable, and the in-flight meal was satisfactory. While my brother was generally happy with the service provided by Belavia Airlines, he felt that the Milan office needed to improve its phone support for urgent situations. Despite this minor inconvenience, he would consider flying with them again, provided there is better communication in the future.