+61 (1800) 007897 Canon Printer Driver Missing

The "Canon Printer Driver Missing" error occurs when a computer fails to detect or recognize the required driver for a Canon printer. This issue can prevent the printer from functioning properly and may occur after a system update, driver corruption, or in

1. Printer Not Detected – The printer is connected, but the system does not recognize it.
2. Error Messages Displayed – Messages such as “Driver is missing”, “No printer driver found”, or “Driver unavailable”.
3. Printer Appears as an Unknown Device – In Device Manager (Windows) or Printers & Scanners (Mac), the printer is listed as "Unknown" or "Unspecified."
4. Printing Fails – Print jobs do not start due to the missing driver.
5. Driver Disappears After Update or Restart – The driver was installed previously but is no longer available.

Possible Causes

1. Corrupt or Deleted Driver Files – The driver may have been removed or damaged due to software conflicts or malware.
2. Operating System Updates – A Windows or macOS update may have removed or made the driver incompatible.
3. Incomplete Installation – The driver installation may not have completed successfully.
4. Incorrect Driver Version – An incompatible or outdated driver may have been installed.
5. Connection Issues – The system may not detect the printer due to a faulty USB cable, network problems, or wireless setup issues.
6. Disabled or Uninstalled Printer Service – The Windows Print Spooler or macOS printer services may be disabled, preventing driver detection.

Troubleshooting Steps

1. Check Printer Connection

   • If using USB, try a different cable and port.
   • If using a network printer, ensure it is connected to the correct Wi-Fi or Ethernet network.

2. Reinstall the Canon Printer Driver

   • Download the latest driver from the official Canon support website.
   • Uninstall the existing driver from Device Manager (Windows) or Printers & Scanners (Mac) before reinstalling.

3. Run Windows Printer Troubleshooter (Windows Users)

   • Go to Settings → Update & Security → Troubleshoot → Printer and follow the instructions.

4. Enable Print Spooler Service (Windows Users)

   • Open Run (Windows + R) → Type services.msc → Locate "Print Spooler" → Ensure it is running and set to "Automatic."

5. Reset Printing System (Mac Users)

   • Go to System Preferences → Printers & Scanners → Right-click the printer → Select "Reset Printing System" and reinstall the driver.

6. Manually Add the Printer

   • In Control Panel (Windows) or Printers & Scanners (Mac), manually add the printer and check for available drivers.

7. Check for Windows/MacOS Updates

   • Ensure the operating system is up to date and compatible with the printer driver.

Additional Solutions

• Use Generic Printer Drivers – If the Canon driver is unavailable, try installing a generic printer driver.
• Perform a System Restore – If the issue started after an update, restore the system to a previous working state.

Conclusion

By following these troubleshooting steps, users can resolve most "Canon Printer Driver Missing" errors. If the problem persists, contacting Canon support or reinstalling the operating system may be necessary.