Description
To cancel your Total AV subscription, follow the steps outlined below to ensure your subscription is properly terminated and you are no longer billed:
1. Log into Your Account: Start by logging into your Total AV account through the official Total AV website. Use the email address and password associated with your subscription to gain access to your account settings.
2. Navigate to Subscription or Billing Settings: Once logged in, go to the account or subscription settings section. This is usually located in the account dashboard under "Subscription," "Billing," or "Plan Details." Here, you will find an overview of your current subscription plan and payment information.
3. Locate the Cancel Subscription Option: Within the subscription management area, look for the option to cancel your subscription. This option might be labeled as “Cancel Subscription,” “End Subscription,” or “Stop Auto-Renewal.” Click on this option to proceed with cancellation.
4. Follow the Cancellation Prompts: After selecting the cancellation option, you may be prompted with a few questions to confirm the cancellation. Follow the on-screen instructions to complete the process. You might also be asked to provide a reason for canceling your subscription.
5. Confirm Cancellation: Once you’ve completed the steps, you should receive a confirmation email or notification indicating that your subscription has been canceled. Be sure to keep a record of this confirmation for your reference.
6. Monitor Your Account: After canceling, keep an eye on your Total AV account and billing history to ensure no further charges are made. If you notice any unexpected charges after cancellation, contact Total AV customer support for assistance.
7. Refunds and Remaining Subscription Period: Depending on the terms of your subscription and refund policy, you may be eligible for a partial refund if you cancel before the end of your billing cycle. Check the refund policy on the Total AV website to determine if you're eligible for a refund.
If you face any issues while canceling your subscription or if you are unable to locate the cancellation option in your account settings, contacting Total AV customer support is the next best step. They can assist with the cancellation process and resolve any billing issues related to your subscription.
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