Intercept of Florida

Intercept of Florida, located in Fort Myers, offers 24/7 live answering services and virtual receptionist solutions. Since 2008, the company has built a reputation for delivering dependable and professional phone answering services tailored to the unique needs of various sectors, including legal, medical, and general business. Their team of multilingual professionals ensures smooth and consistent communication for clients, even after business hours, on holidays, or when internal staff are unavailable.

Core Services Provided:

• Legal Answering Services: Dedicated to serving attorneys and legal practices, this service provides round-the-clock live call support, client intake management, and message forwarding—ensuring no vital communication is ever missed.

• Medical Answering Services: Designed for healthcare professionals, this HIPAA-compliant service offers appointment coordination, patient triage, and emergency call handling, all while maintaining strict patient confidentiality and uninterrupted assistance.

• Telephone Answering Services: Ideal for businesses of all sizes, this service includes live call reception, message recording, and customer support—helping maintain a professional and responsive brand image.

• Appointment Scheduling: Efficiently manages bookings and calendars to streamline business operations and enhance customer satisfaction through organized and timely scheduling support.