How do I Resolve Bigpond Email Login Issues in My Android Device?

There's a chance that you may not be able to sign into Bigpond email on your Android device because of wrong settings, outdated credentials, or a lack of security permission on your device.

There's a chance that you may not be able to sign into Bigpond email on your Android device because of wrong settings, outdated credentials, or a lack of security permission on your device.

 

Before anything else, confirm that your connection is steady and working. Then proceed and go to your preferred email app such as Gmail, Outlook etc. Make sure that your Bigpond email address and password are perfect. In case you changed your password, ensure you add it to your device as well.

 

Always confirm the correct IMAP or POP settings are being used as well. Use imap.telstra.com with port 993 for the incoming server when using IMAP (Don’t forget the SSL). If using POP, then use pop.telstra.com with port 995 (SSL on). And for outgoing mails make use of the smtp.telstra.com set at port 465 (ensure SSL is enabled).

You can go ahead and reset your Bigpond email account on your Android email app. This action is imperative if emails fail to sync on your device. First, open the email app, go to Accounts and select your Bigpond account. After you’re done, tap Remove Account from your device. Then reset the account to see it using the correct IMAP/POP settings.

 

If there are still problems logging in, consider turning off any VPN or security software that may be restricting access. Deleting the email app’s cache, or updating the email app can also help fix the issue. In case these steps fail, make sure to check the official service Telstra site for any ongoing outages or reach out to Bigpond Customer Service Number.