+1 888 653 3691 How to Cancel Total AV Multiple Charge California

If you've noticed multiple charges for your TotalAV subscription and need to cancel them, it's important to resolve the issue promptly to avoid further payments.

If you've noticed multiple charges for your TotalAV subscription and need to cancel them, it's important to resolve the issue promptly to avoid further payments. Below is a technical description of how to cancel multiple charges associated with your TotalAV account:

1. Review Your Billing History:

Begin by reviewing your billing history in your TotalAV account. This will allow you to identify any duplicate or multiple charges and determine the nature of the charges. You should check the dates and amounts of each charge to ensure they are indeed multiple charges for the same service.

2. Check Subscription Status:

Log into your TotalAV account and check your current subscription status. Look for any automatic renewal settings that may have caused the multiple charges. Some users may unintentionally have multiple active subscriptions or different plans, which could lead to repeated billing.

3. Verify Payment Methods:

Check the payment methods associated with your TotalAV account. Ensure that there are no overlapping payment methods or errors in the payment processing that could be causing multiple charges. For instance, if you have linked multiple credit cards or payment accounts, ensure only the desired method is used for future payments.

4. Cancel Unwanted Subscriptions:

If you find that you have multiple subscriptions (e.g., multiple plans or accidental renewals), you should cancel the unwanted subscriptions. Navigate to the "Subscription Management" section of your TotalAV account and cancel any redundant subscriptions. This will prevent future billing for those services.

5. Request a Refund for Duplicate Charges:

If you've been charged multiple times for the same subscription or service, you can request a refund for the duplicate charges. Contact TotalAV customer support with details of the multiple charges, including the transaction dates and amounts. Be sure to keep a record of these charges for reference.

6. Contact Customer Support for Assistance:

If you are unable to resolve the issue through your account settings, or if you're unsure how to proceed with cancelling the duplicate charges, reach out to TotalAV customer support. Provide them with detailed information about the issue, such as the date and amount of each charge. Customer support can help you identify the cause of the multiple charges and guide you through the process of correcting the billing issue.

7. Monitor Future Charges:

After resolving the issue, keep an eye on your billing statements to ensure that no further multiple charges are processed. If any further unexpected charges appear, it may be necessary to check your subscription status or payment method again, or to contact support for additional assistance.

8. Consider Disabling Automatic Renewal:

If automatic renewal is causing unwanted charges, consider disabling it for your TotalAV subscription. This will stop future charges from being automatically processed at the end of your subscription period, giving you more control over when payments are made.

By following these steps, you can identify and cancel multiple charges for your TotalAV subscription, ensuring that you are only billed once for the services you intend to use.