+1 888 653 3691 How to Cancel Total AV Multiple Charge Alabama

Start by reviewing your billing history through your TotalAV account. Make sure you have been charged multiple times for the same subscription or service.

If you're facing multiple charges for your TotalAV subscription and need to cancel them, here's a technical description of how to proceed:

1. Verify the Charges:

   • Start by reviewing your billing history through your TotalAV account. Make sure you have been charged multiple times for the same subscription or service. If the charges are from different subscriptions or services (e.g., different plans or add-ons), confirm their details.

2. Check Subscription Details:

   • Log into your TotalAV account and navigate to the "Subscription" or "Billing" section. Verify the status of your active subscriptions, their renewal dates, and payment plans. It’s possible that you may have inadvertently signed up for multiple plans or added services.

3. Cancel Unwanted Subscriptions:

   • If you identify multiple active subscriptions that you no longer wish to keep, you can cancel the unwanted ones directly from your TotalAV account. Most subscription services offer an option to cancel future renewals or deactivate subscriptions through the user account management page. Make sure to cancel the extra plans to avoid further charges.

4. Contact Customer Support for Refund:

   • If you were charged multiple times for the same service in error, you should contact TotalAV’s customer support team. Provide them with the details of the charges (such as the date and amount of the duplicate charges) and request a refund for the incorrect charges. They may require you to submit supporting documentation, such as payment receipts or account screenshots.

5. Cancel Through Payment Provider:

   • If you're unable to cancel the charges via the TotalAV website or account, and you continue to see multiple charges on your payment method, you can contact your bank or payment provider. Inform them of the duplicate charges, and request assistance in stopping any future payments to TotalAV. Some payment providers allow you to block future transactions from specific vendors.

6. Cancel Auto-Renewal:

   • If you want to ensure that you won’t be charged for the same service again in the future, disable the auto-renewal feature for your active subscription. This option can usually be found within your TotalAV account’s subscription or billing settings. By disabling auto-renewal, your subscription will not renew automatically at the end of its term.

7. Clear Up Any Billing Discrepancies:

   • Review any possible billing discrepancies to ensure no misunderstanding. Sometimes, if you’ve accidentally signed up for multiple trials, upgrades, or additional services, they can result in multiple charges. Clearing these up will help prevent confusion.

8. Request Confirmation of Cancellation:

   • Once you've canceled the subscription or resolved the multiple charges issue, ask TotalAV’s customer support to confirm the cancellation in writing (either via email or within your account notifications). This confirmation will serve as proof that no further charges will occur.

By following these steps, you should be able to address any issues with multiple charges and stop further payments to TotalAV for services you no longer wish to continue. If problems persist, TotalAV support is the best resource for resolving any complex billing issues.