Excellent service is offered by the United Airlines Moscow Office The personnel are amiable, informed, and available to assist with any inquiries at any time. The office is tidy and well-maintained, providing a welcoming area for flight assistance and ticketing. Despite being smaller than some of the larger venues, the service is responsive and feels personal. It's a reliable choice for tourists in Moscow that require help. It can be a little challenging to get through at peak hours, though, according to some customers.